Effective Date: January 1, 2023
This Privacy Policy outlines how Touch by Trans (“we,” “us,” “our”) collects, uses, stores, and protects your personal information when you visit our website at https://touchbytrans.com (the “Site”) or interact with our services.
Your trust and privacy are central to how we operate. We understand the sensitivity of the services we provide, and we are committed to protecting your personal information with complete discretion and security.
1. Information We Collect
We collect only the minimum amount of personal data necessary to provide you with services or respond to your inquiries. This includes:
a) Information You Provide Voluntarily:
- Your name or pseudonym (if provided via a contact form or email)
- Your email address (if provided)
- Booking information such as date, time preferences, and any notes you choose to include
- Additional details you may share voluntarily in communication
b) Automatically Collected Data:
When you visit the Site, some information is collected automatically via cookies and analytics tools. This may include:
- IP address
- Browser type and version
- Referring site and pages viewed
- Time and date of access
- Time spent on pages
This data is non-identifying and used for improving website performance and content.
2. How We Use Your Information
We use your personal data only to:
- Respond to your messages or inquiries
- Schedule, manage, and confirm sessions or bookings
- Ensure the security and proper functioning of the website
- Maintain respectful, lawful, and professional communication
We do not send marketing emails unless you explicitly request to receive updates.
3. How We Protect Your Information
Your information is stored securely and handled with confidentiality. We use industry-standard measures to protect data, including secure email systems, SSL encryption on our website, and password-protected data access.
No one outside of the business has access to your personal information. We never sell, rent, or share your data with third parties, except as required by law.
4. Cookies and Tracking Technologies
The Site may use cookies or third-party analytics tools (e.g., Google Analytics) to collect anonymized usage information. This helps us understand how visitors engage with the Site so we can improve your experience.
Cookies do not collect personal information and can be disabled at any time through your browser settings.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Booking management
- Responding to inquiries
- Compliance with legal obligations
You may request deletion of your data at any time, unless retention is required for legal reasons.
6. Your Rights Under Privacy Laws
As a visitor to this site, you have the right to:
- Access any personal data we hold about you
- Request correction or updates to your information
- Withdraw consent to process your data
- Request permanent deletion of your data
To exercise these rights, please contact us at:
mskelly@touchbytrans.com
We will respond to all requests within a reasonable time in accordance with applicable data protection laws.
7. Adult Use Only
This website and the services offered are intended solely for individuals aged 18 or older. By using this Site, you confirm that you meet the legal age requirement in your jurisdiction.
We do not knowingly collect personal data from minors. If we become aware that we have collected personal data from someone under the age of 18, we will delete it immediately.
8. Links to Other Websites
This Site may contain links to other websites. We are not responsible for the content, security, or privacy practices of those third-party websites. We recommend that you review their privacy policies if you choose to visit them.
9. Changes to This Policy
We may update this Privacy Policy as necessary to remain compliant with legal requirements or to reflect changes in our practices. Any updates will be posted on this page with a revised “Effective Date.”
You are encouraged to review this policy periodically.
10. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your personal data is handled, please contact:
Touch by Trans
Email: mskelly@touchbytrans.com
Website: www.touchbytrans.com